Salesforce

Salesforce consulting for B2B SaaS

Salesforce consulting is the work of making Salesforce match how a company actually sells, rather than how the platform ships out of the box. We do that for B2B SaaS companies from seed through scale-up: the lifecycle stages, the opportunity and forecast architecture, the data model underneath them, and the reporting layer on top, hands on the platform. We are not an advisory that hands you a recommendations deck and leaves.

The short version
  • Salesforce consulting for B2B SaaS companies, roughly $5M to $100M ARR, frequently PE-backed.
  • We rebuild the whole revenue lifecycle, not one object or one report.
  • We build it ourselves. The audit tells you what is wrong; the engagement is us in the org fixing it.
  • We work in Salesforce and HubSpot, often both at once, and most of the hard work is at the seam between them.
  • Engagements run weeks to a few months. A System Audit is measured in weeks, not quarters.
  • Founder-led. Michael Venman is on every engagement from start to finish.

What Salesforce consulting actually involves

Most Salesforce work gets sold as a build. Somebody wrote a list of requirements, and a partner configures until the list is done. That works when the requirements are right. It fails when the requirements are a symptom.

The pattern we get called into is the second one. The stages were defined three years ago by someone who left. Marketing and sales each keep their own version of the truth. The forecast is assembled by hand every Friday because nobody believes the roll-up. Every one of those is a system design problem wearing a configuration problem’s clothes.

Read the org as it really runs. Not the documentation. The actual objects, fields, automations, and the workarounds people built to survive it. This is where the ranked list of gaps comes from, ordered by dollar impact rather than by how alarming they look.

Fix the model before the interface. Stage definitions, entry and exit criteria, what an opportunity even means at your company. If the model is wrong, every report built on it is wrong in the same direction and the dashboards will keep disagreeing forever.

Rebuild the pipeline and forecast architecture. Stages that describe the deal instead of starting an argument. A forecast that holds because the stages finally reflect reality.

Wire the reporting to a real source of truth. Every number traceable back to the record it came from. The kind of reporting that survives a skeptical CFO on a Tuesday.

Land it with the team. The best org on earth is worthless if the reps work around it. Adoption is designed in from the first stage, not bolted on at go-live.

When do you need a Salesforce consultant?

Honest answer: not always. If you need a handful of fields and a validation rule, hire a contractor and save the money. Bring in a consultant when the problem is structural. The signals:

  • Two dashboards never agree and nobody can say which one is right.
  • Six reps read the same stage six different ways, so the forecast is a vibe with a number attached.
  • The forecast gets rebuilt by hand every week, in a spreadsheet, outside the CRM.
  • Marketing cannot defend its spend because attribution stops at the form fill.
  • Salesforce and HubSpot are supposed to sync and quietly do not, so both systems are half-right.
  • A previous implementation is being worked around rather than used.
  • You are PE-backed and the sponsor wants reporting the current system cannot produce.

If none of those describe you, you probably do not need us, and we will say so on the first call.

How we work in Salesforce

PhaseWhat happensTypical length
System AuditA full read of the org, data model, and funnel as it really runs. Gaps ranked by dollar impact. You get a prioritized fix list any operator could act on Monday.2 to 4 weeks
Funnel RedesignLifecycle stages, handoffs, entry and exit criteria rebuilt around your real motion.4 to 8 weeks
Attribution & ReportingThe reporting layer wired to the source of truth, auditable end to end.3 to 6 weeks
Growth Stack OptimizationSalesforce, HubSpot, and the rest stitched into one operating layer instead of a pile of logins.Varies with the stack
Change ManagementEnablement, documentation, rollout sequencing, and post-launch support until the team runs it without us.Runs alongside, not after

Most engagements run a few weeks to a few months. Not a multi-quarter epic. If someone quotes you eighteen months, ask what happens in month twelve. The five phases in full are on our services page.

How this differs from a traditional Salesforce implementation partner

Traditional SI partnerThe Sales Nerd
Starting pointYour requirements documentWhether the system should work that way at all
Who does the workA delivery team you meet after the saleThe founders, hands on the platform, start to finish
ScopeThe tickets in the statement of workThe revenue system end to end, including the HubSpot seam
DeliverableA configured orgA system your team runs by choice, plus the documentation to keep it
StrategyUsually a separate, earlier engagementThe architecture is the strategy. Same people, same engagement
After go-liveHandoff, then a support retainerAdoption designed in from stage one, support until you do not need us
Best fitYou know exactly what to buildYou know the system is the bottleneck and cannot prove where

Neither model is wrong. If you have a correct, detailed spec and want it executed cheaply, an SI partner is the better buy. Call us when the spec itself is the thing in doubt.

Salesforce or HubSpot? And what if you run both?

We work in both, and a lot of our work sits exactly at the seam where they are supposed to talk and quietly do not.

The two-platform setup is normal in B2B SaaS: HubSpot owns marketing and the top of the funnel, Salesforce owns the pipeline and the forecast. It breaks in a predictable place. Both systems think they own the lifecycle stage. Records diverge. Somebody writes a sync rule to paper over it, then another to paper over that one, and eighteen months later nobody can explain why a lead in one system is a contact in the other with a different status.

The fix is deciding, explicitly, which system is the source of truth for each object and each field, and building the sync to enforce it rather than negotiate it. That is architecture work, and it is most of what a two-platform engagement actually is. If HubSpot is the side that hurts, start on our HubSpot consulting page instead.

Proof

GoGuardian

$150M ARR · 600 employees · EdTech · 11 months

Years of technical debt untangled into a clean, scalable GTM architecture, with reporting and funnel visibility rebuilt.

Partnering with The Sales Nerd was transformative for our go-to-market operations. They untangled years of technical debt and delivered a clean, scalable GTM architecture.

Natealine Judie
Read the case study

Zappi

$40M ARR · 300 employees · Market research SaaS · 5 months

The executive team aligned on how the business is measured, then an automated Salesforce and Tableau reporting model built on that agreement.

The Sales Nerd helped our executive team align on how we understand and measure the business, then built an automated Salesforce and Tableau reporting model.

Anthony Lansing
Read the case study

Chronicle

SaaS · 3 months

A complex data model translated into a configurable Salesforce managed package.

The Sales Nerd quickly absorbed the complexity of our data model and translated it into an elegant, configurable Salesforce managed package.

Nikhil Pai
Read the case study

Aerospike

$50M+ ARR · 300 employees · Database · 6 months

Sales and marketing unified end to end, on a real timeline rather than a multi-year program.

SalesNerd operates more like an implementation team than a consulting shop. They delivered on a massive infrastructure upgrade, and made it feel easy.

Matthew Sansone
Read the case study

Frequently asked questions

What does a Salesforce consultant do?

A Salesforce consultant designs and builds how your company runs inside Salesforce: the data model, the lifecycle and opportunity stages, the automations, and the reporting. The good ones start with whether the system should work the way it does at all, rather than executing a requirements list. The distinction matters, because a well-executed build on a broken model produces reports everyone distrusts.

How much does Salesforce consulting cost?

It depends on how much of the system needs rebuilding. We scope each engagement to the actual problem rather than selling a fixed package, so an audit is a very different number from a full lifecycle rebuild. What we will not do is quote before we understand the scope, because that number is always wrong in someone’s favor.

How long does a Salesforce engagement take?

Most run a few weeks to a few months rather than multiple quarters. A System Audit is measured in weeks. A full funnel redesign with reporting is typically two to four months. Our longest recent engagement, GoGuardian, ran 11 months, and that was a $150M company with years of accumulated technical debt.

Do you work with PE-backed companies?

Constantly, and it is a big part of who we work with. Sponsor-owned companies tend to have exactly the problem we are built for: aggressive growth targets on top of a revenue system nobody has had time to fix. Michael led RevOps across Vista and TA Associates portfolio companies from 2019 to 2022 before founding The Sales Nerd, so the reporting expectations are familiar territory.

Do you build the system, or just advise?

We build. The audit is where we tell you what is wrong. The engagement is where we go into the org and fix it. You are not paying for a recommendation you then have to hire someone else to execute.

Can you work with our existing RevOps team?

Yes, and we prefer it. Your people know things about your business we never will. We work alongside them rather than around them, and the change-management work exists specifically so your team owns the system after we leave.

What size company do you work with?

Mostly B2B SaaS between roughly $5M and $100M in ARR. Big enough that the revenue system is genuinely complicated, small enough that fixing it is still a decision rather than a program. We take earlier-stage work when the system decision matters more than the company’s size.

Should we hire a consultant or a full-time RevOps person?

Sometimes you should hire internally, and if that is the right move we will tell you. They solve different problems. A full-time RevOps hire runs the system day to day. A consulting engagement is for rebuilding it, which is concentrated, architectural work that a single new hire usually cannot do while also keeping the lights on.

Not sure the system is the problem?

Take the funnel check and see where your revenue system leaks, in about two minutes. Or book a call and we'll show you in the first conversation.